FAQs
MD Today Urgent Care Clinic FAQ
Quick answers for patients and families before, during, and after an urgent care visit.
Important: If you believe you are having a life-threatening emergency, call 911 or go to the nearest emergency department. Urgent care is designed for conditions that need prompt attention but are not immediately life-threatening.
When to Go to the Emergency Room
Call 911 or go to the emergency department for symptoms such as chest pain or pressure, severe trouble breathing, signs of stroke, loss of consciousness, severe bleeding, major head or spine injuries, severe allergic reactions, poisoning or overdose, suicidal thoughts, or sudden severe pain. When in doubt, choose emergency care.
We do not evaluate or treat concussion symptoms and refer to the Emergency Room for urgent assessment.
EMERGENCY ROOM or URGENT CARE WHERE SHOULD I GO?
Not sure whether you need to go to an emergency room or urgent care? MAKING THE RIGHT CHOICE COULD SAVE YOUR LIFE.
EMERGENCY ROOM
Always head to the ER when life or limb are at risk. The staff there is ready for any critical situation, 24/7.
- Chest pain or difficulty breathing
- Weakness/numbness on one side
- Slurred speech
- Fainting/change in mental state
- Serious burns
- Concussion/confusion
- Seizures
- Facial lacerations
- Vaginal bleeding with pregnancy
URGENT CARE CENTER
Urgent care centers are for when you can't wait for an appointment with your doctor, but you don't quite need an emergency room.
- Vomiting or persistent diarrhea
- Abdominal pain
- Flu-like symptoms
- Sprains and strains
- Cuts that may require stitches
- Cough and congestion symptoms
- Sore throat
- Ear pain
- Eye redness, discharge, or itchiness
- Sports physicals
- Painful urination/UTI
- Rashes
WHEN SHOULD YOU CALL 9-1-1?
- Any symptoms of a heart attack, including chest pain, pain in the left arm or the jaw, sudden weakness or dizziness
- Life-or limb-threatening injury
- Signs of a stroke such as slurred speech, severe headache, weakness or numbness on one side of the face or body, or loss of consciousness
IF IN DOUBT, GET EMERGENCY CARE!
General Questions
Conditions We Commonly Treat
- Cold, flu, sore throat, cough, sinus symptoms, and ear pain
- Minor cuts, burns, rashes, insect bites, animal bites/scratches and skin infections
- Sprains, strains, minor fractures, back pain, and sports injuries
- Urinary symptoms, mild dehydration, nausea, vomiting, or diarrhea
- Minor eye irritation, pink eye symptoms, and mild allergic reactions
- Woman’s Health
- STI exposure/symptoms
- Minor cardiovascular concerns
- Work, school, sports, or travel-related forms and screenings are available
During Your Visit
Payment, Insurance, and Forms
Medications, Prescriptions, and Refills
After Your Visit
Employer Services
Contact Us
Still don’t see your question or answer? Contact us! We can’t wait to help you feel better soon!
Contact Us
No Appointment Needed